
IG051514-1.0
1.877.817.6028
www.DiodeLED.com
INSTALLATION GUIDE
®
3 OF 3
RGB WALL MOUNT COLOR CONTROLLER
Troubleshooting
Additional Resources
Prior to troubleshoong, ensure a compable system is installed. Verify compable xtures, drivers, controls and addional components were
specied correctly.
Visit the online product page at www.DiodeLED.com for addional product specicaons & warranty informaon.
• RGB Wall Mount Color Controller Specicaon Sheet
For full specicaons.
• Voltage Drop Charts
Use to specify appropriate wire gauge for installaon. Available at the ‘Tools & Resources’ page at www.DiodeLED.com.
QUESTIONS?
Visit www.DiodeLED.com or contact Customer Support at info@DiodeLED.com
or 1.877.817.6028 Monday through Friday, 7:00am - 5:00pm PST.
Fixture does not illuminate
• Verify the system is wired correctly & ensure polaries are correct.
• Ensure the driver and xture have the same voltage specicaons (12V & 12V, or 24V & 24V).
Fixture is consistently ashing or ickering
• Ensure no more than a single RGB receiver is aached to each driver output.
• Verify a compable constant voltage driver is installed.
• Ensure a compable constant voltage dimmable xture is installed.
Fixture is inconsistently ashing or ickering • Verify all connecons are properly secured. Ensure all accessories are properly connected.
Fixture is slowly ashing
• Ensure driver is not overloaded. An overloaded driver will cause the internal auto-reset of the
driver to trip repeatedly.
Correct colors are not illuminang
• Verify the correct leads are connected to the correct terminals on the receiver.
• Ensure leads at opposing end of xture are not crossed (if leads exist).
Remote(s) unresponsive
• Ensure the 4-digit unique ID on the remotes match the receiver.
• Replace the baery if necessary.
Shi in brightness/color of xture array
• Verify the appropriate size wire gauge (AWG) has been installed. See the ‘Tools & Resources’
page at www.DiodeLED.com for Voltage Drop Charts.
• Ensure xture length is not exceeding maximum run limit.
Driver is buzzing
• Verify the constant voltage driver is compable with compable with PWM controls. See
the driver specicaon sheet and check the ‘Dimmability’ specicaon.
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